HyperSoft, Inc.
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Better Business Bureau OnLine Licensee

HyperSoft is a participant in the BBBOnLine Privacy Program. The BBBOnLine Privacy Program is backed by an organization noted for its expertise and experience in conducting successful national self-regulation programs-the Council of Better Business Bureaus. The mission of BBBOnLine is to promote trust and confidence on the Internet by advocating ethical online business and information practices. Further information about this program is available at http://www.bbbonline.org.



Because your privacy is important to us, HyperSoft ("HyperSoft") operates by the following principles:

Principle 1
HyperSoft explicitly asks when it needs information that personally identifies you ("personal information"). This information is only used to return email or otherwise contact anyone who contacts us with feedback or a request for more information.

Principle 2
HyperSoft keeps all of your personal information private and does not share it with any third parties. HyperSoft will not disclose your personal information unless acting under a good faith belief that such action is necessary to: (1) conform to legal requirements or comply with legal process; (2) protect and defend the rights or property of HyperSoft; (3) enforce the HyperSoft Terms of Service; or (4) act to protect the interests of its members or others.

Principle 3
HyperSoft will not send you any unsolicited information, including email, except as mentioned below. Under exigent circumstances, HyperSoft may be required to send you information about the service or your account, but HyperSoft will not send you unsolicited email regarding any commercial offers or advertisements at any time.

Principle 4
If at any time you believe that HyperSoft has not adhered to these principles, please notify us by email at and we will use all commercially reasonable efforts to promptly determine and correct the problem.

For more information about our privacy statement, see the following Frequently Asked Questions (FAQs).

Does HyperSoft collect other forms of information about its users?

In addition to the use of personal information to operate the site, HyperSoft also gathers anonymous information, which may be used by HyperSoft or shared with its advertisers. This is information which does not personally identify you, but which may be helpful for marketing purposes or for improving the services we offer. Generally, this information is collected through "traffic data" and may entail the use of "Cookies" "IP addresses" or other numeric codes used to identify a computer.

Is my personal information secure from others using the HyperSoft site?

Personal information collected by HyperSoft is stored in secure operating environments that are not available to the public.

What specific steps does HyperSoft take to ensure the security of personal data stored on your site?

  • The physical location where the data servers are kept is fully secured under lock and key and with a sophisticated alarm system. The alarm system emails reports daily to a system administrator letting us know who armed or unarmed the alarms and at what time, and a log of these is kept for later reference.

  • All traffic between web browsers and our Internet servers where confidential information may be passed are sent via using SSL v3 - TLS v1 encryption at either 40 or 128-bit strength, depending on the version of web browser being used. At no time is confidential personal or medical information send over the Internet in clear text.

  • The Internet-connected servers used at HyperSoft are positioned behind firewalling software that only allows traffic that has been specifically designated as authorized. Any attempts to connect by unauthorized traffic is rejected and the attempt is logged. These logs are emailed daily to our system administrators for their scrutiny to determine any attack attempts.

  • Any Internet-connected servers have been locked down as tightly as possible, with only necessary network services running on them and only the minimal amount of accounts needed with only the minimal amount of machine privileges necessary. Whenever any security issues are made public that may impact us, we immediately apply any security patches made available as soon as possible. In addition, we monitor several international security email lists daily to keep up with any emerging exploits being used against servers and take whatever action is necessary to harden our servers against such attacks. We take the security of the HyperSoft databases very seriously and will prosecute any attackers to the fullest extent of the law.

  • Daily backups are performed on all the HyperSoft data and web servers and those backup tapes are taken off-site in case of catastrophic emergency at the HyperSoft data center.

Further questions about our privacy policy can be directed to .


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